As one of the country’s largest care providers, Brightwater has provided care and support to our clients to pursue the dignity of independence for the past 120 years.

We are currently seeking an enthusiastic and committed, customer service focused Administration Officer to provide administrative support to the Brightwater at Home Team.

This position is a newly created position, offered on a permanent full-time basis, based in Inglewood.

Reporting to the Administration Service Leader, the Administration Officer will deliver high-quality, accurate and efficient administrative support for Brightwater At Home operations, ensuring timely client transactions, funding reconciliation, and payroll processing.

This role contributes directly to cost-effective services, exceptional customer experience, and maintaining confidentiality and compliance, in alignment with Brightwater’s mission of pursuing the dignity of independence for all clients.

Your duties will include (but not limited to):

• Processing of client entries, exits and funding queries
• Preparation and submission of monthly claims
• Preparation and distribution of monthly client statements
• Processing of fortnightly payroll for BAH staff Monthly reconciliation of client packages

To be successful in this role you will have:

• Previous experience in Aged Care desirable
• Knowledge of Home Care Packages, CHSP and TCC desirable
• Excellent computer skills with sound knowledge of Microsoft applications.
• Exceptional communication (both written and verbal) in various environments with a wide range of people.
• Demonstrated ability to organise and priorities tasks, work effectively under pressure, problem solve and meet deadlines.
• Experience using client/business management systems (desirable).
• Current Western Australian ‘C’ Class Drivers Licence (desirable).
• Satisfactory National Police Certificate obtained within the last 12 months

If this sounds like the right role for you, Brightwater offers:

• The ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay
• 5 extra leave days each year
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers

Applications should be submitted by 21 August 2025 however shortlisting will begin immediately, and Brightwater reserves the right to close this advert before this date.

Should you require further information, please contact Helen on 0437 624 760.

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