Project Support Officer – Technology Services

Full-Time Fixed Term (2 Years) | Corporate Services | Perth, WA

At Brightwater, no one is beyond care. We’re committed to creating inclusive, connected communities where people thrive through progressive and responsive care. We’re now seeking a Project Support Officer to support the delivery of technology projects that enable our services and people to do their best work.

Brightwater can offer you:

• A lucrative base salary plus super and the ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers and heavily discounted gym membership with access to 65 facilities across Perth
• State of the art working space with an onsite café, free parking and staff gym!
• Hybrid working options, promoting a healthy work life balance. 

About the role

As a Project Support Officer within our Technology Services team, you’ll provide essential project and administrative support across a range of IT initiatives. Working closely with Project Managers and project teams, you’ll help ensure project activities are well organised, accurately tracked and effectively reported, contributing to strong governance and successful delivery outcomes.

This role is ideal for someone with strong organisational skills who enjoys coordinating details, supporting multiple priorities and working collaboratively in a structured project environment.

Key responsibilities

In this role, you will:

• Provide administrative and coordination support to Project Managers and project teams
• Assist with preparing and maintaining project documentation, schedules and registers
• Support project governance activities such as meetings, agendas, minutes and action tracking
• Track project progress, risks, issues and dependencies under guidance from Project Managers
• Assist with project financial administration including purchase orders, invoices and cost tracking
• Coordinate onboarding, access and resource administration for project team members
• Support the preparation of project reports, updates and communications
• Act as a point of contact for project‑related queries and assist with stakeholder communications
• Maintain project records in approved systems and repositories
• Contribute to continuous improvement activities and lessons learned

About you

You are organised, detail‑focused and comfortable working across multiple tasks and workstreams. You’re reliable, proactive and enjoy supporting project delivery in a collaborative environment.

You’ll bring:

• A qualification in Business, Project Management, IT or a related field, or equivalent experience
• Experience in a project support or administrative role within a structured environment
• Strong organisational and time‑management skills with high attention to detail
• Clear written and verbal communication skills
• Confidence using Microsoft 365 tools including Teams, SharePoint, Excel, Word and Outlook
• The ability to work effectively with a range of internal stakeholders and external partners

Desirable:

• Exposure to project management frameworks or PMO environments
• Experience supporting technology or system‑based projects. Proficiency in Microsoft Project is highly desirable.
• Experience in aged care, disability or human services environments

• Current Western Australian C Class Driver’s Licence
• Satisfactory National Police Clearance (issued within the last 12 months)

About Brightwater:

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

If you are passionate about working at a place where people are guided to create new opportunities for themselves, where people who thought they’d no longer be able to grow, are growing in new and different ways, and where people are enjoy life, making decisions and building new relationships – a place where people can pursue the dignity of independence, then submit your application, along with a cover letter, through Brightwater's online portal by COB 22 May 2026, however, shortlisting will begin immediately. Please note that Brightwater reserves the right to close the advert prior to this date.

Please read the attached job description for more information on the role, including a full list of duties and selection criteria.

For Further enquiries, please contact Zach Ooi, Talent Acquisition Specialist @ [email protected] or phone 0429 088 113 for a confidential chat.

Brightwater. Thrive, Connect & Belong