Brightwater has 120 years of care experience. We are experts in our field, and as one of the country’s largest care providers, we have the resources to innovate, adapt and empower our clients and staff. Our team members use their Brightwater Spirit to enable our clients to pursue the dignity of independence – the Brightwater Mission. If you share a spirit that is caring, authentic, progressive and courageous we would love to hear from you

The Opportunity:

Brightwater are seeking an experienced and proactive Service Manager with excellent leadership capabilities to work as a Roving Service Manager to cover planned an unplanned leave across all Brightwater 10x METRO locations (Joondalup, Kingsley, Madeley, Inglewood, Innaloo, Subiaco, Redcliff, Waikiki and Mandurah).   In addition, this position will undertake projects within the Residential Aged Care team including implementation and will be provided the opportunity to cover leave for the Operations Managers.

This is a permanent full time position working core business hours Monday to Friday. Leading a large and diverse team to provide quality care to our clients in line with Brightwater’s Mission and the Aged Care Quality Standards.

The expectations and responsibilities include:

• Lead and manage the residential aged care/transitional care site, overseeing provision of clinical care, budget and financial management, facility and resource management, staff recruitment, training, regulatory compliance, retention and safety.
• Implement and maintain robust systems to ensure compliance with Aged Care Quality Standards, Brightwater policies, legislative requirements, and residential guidelines, including timely and accurate reporting.
• Identify areas of risk and facilitate the resolution of complex problems by investigating, developing and implementing practical solutions.
• Support the site’s annual budget and operational planning process in consultation with the Residential management team; ensuring operational activities are aligned to strategic objectives. Ensure all client funding is optimised, accurate, submitted in a timely manner and reviewed as required
• Provide on-call support to site staff out of hours in conjunction with other senior staff.

To be successful in this role, you will have:

• Ideally experienced as a Service Manager, qualified and suitably registered with the Australian Health Practitioner Regulation Agency (AHPRA) (desirable).
• Strong commitment to providing safe, high-quality care using a client-centred approach.
• Sound understanding of accreditation in aged care or health and the federal and state aged care reforms, and a proactive approach to quality improvement.
• Demonstrated experience in the operational management of physical, human and financial resources, including budgeting, recruitment, performance management, training and development, with knowledge of safety and health legislation and employment legislation.

If this sounds like the right role for you, Brightwater offers:

• Not for profit tax saving and benefits where you have the ability to salary package – meaning you can legitimately pay less tax and increase your take-home pay.
• The option of a fully maintained position vehicle or the option of a vehicle allowance* Roving Service Manager only.
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers.

About Brightwater:

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease, and acquired brain injury.

If you are passionate about helping people pursue the dignity of independence and have a spirit that is caring, authentic, progressive, and courageous then please read the attached job description for more information on the role, including a full list of duties and selection criteria to address.

 Applications should be submitted through Brightwater’s online portal Brightwater reserves the right to close this advert before this date.

For confidential enquiries, please call Zorica Tamehana 0417 520 285 Talent Acquisition Specialist or email [email protected]

Applicants will be considered for any other vacancies within our Residential Aged Care facilities including site-based positions.

At Brightwater, we welcome people with diverse life experiences, thoughts, and beliefs. We foster a culture of inclusion, collaboration, and innovation where our clients and staff can flourish. 

Brightwater. We see what others don’t.