General Manager – Disability Services

Operations | Permanent full-time

The Opportunity

Brightwater is looking for an experienced and forward-thinking leader to join us as our next General Manager – Disability Services. This is an exciting opportunity to lead a diverse portfolio across Supported Independent Living, Capacity Building Programs and Transitional Rehabilitation Programs, while helping shape services that are responsive, person-centred and ready for the future. 

Why Join Brightwater

• Lead a high-impact disability services portfolio in a values-driven organisation. 

• Work with passionate teams committed to dignity, independence and contemporary care. 

• Influence strategy, service innovation, growth and operational excellence. 

• Drive meaningful outcomes for clients, families and the wider community. 

About the role

Reporting to the Chief Operations Officer, you will lead a dynamic and complex service portfolio with accountability for operational performance, workforce leadership, financial sustainability, quality, compliance and growth. You will inspire a high-performing leadership team, strengthen service integration and participant flow, and bring energy, curiosity and innovation to the way Brightwater delivers disability services in a changing NDIS and health environment. 

Key responsibilities:

• Provide strategic and operational leadership across Disability Services, ensuring safe, high-quality, person-centred care.
• Lead and develop a high-performing leadership team, driving performance, culture, and delivery of key objectives.
• Deliver operational and strategic plans, including full budget and financial management.
• Oversee quality, safety, and clinical governance, ensuring compliance with NDIS and relevant standards.
• Drive growth, innovation, and service improvement, including partnerships and expansion opportunities.
• Build strong stakeholder relationships and lead change initiatives to enhance service delivery and outcomes.

What you’ll bring  

• Extensive senior leadership experience in disability, health or community services. 
• A strong track record leading complex portfolios and delivering operational and financial results. 
• Deep and genuine understanding of the NDIS, service models, compliance and risk. 
• The ability to lead change, build capability and create a culture of accountability, innovation and collaboration. 
• Excellent stakeholder engagement skills and a genuine commitment to person-centred outcomes. 

Brightwater can offer you:

• A lucrative base salary plus super and the ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers and heavily discounted gym membership with access to 65 facilities across Perth
• State of the art working space with an onsite café, free parking and staff gym!
• Hybrid working options, promoting a healthy work life balance. 
• The opportunity to lead and shape a successful industry leading neurological disability focused operation function alongside a strong  and passionate team!

You will also need:

• A satisfactory National Police Clearance obtained in the last 12 months
• Current ‘C’ Class Drivers License as defined by the Department of Transport WA (DoTWA)

About Brightwater:

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

If you are passionate about working at a place where people are guided to create new opportunities for themselves, where people who thought they’d no longer be able to grow, are growing in new and different ways, and where people are enjoy life, making decisions and building new relationships – a place where people can pursue the dignity of independence, then submit your application, along with a cover letter, through Brightwater's online portal by COB 26 June 2026, however, shortlisting will begin immediately. Please note that Brightwater reserves the right to close the advert prior to this date.

Please read the attached job description for more information on the role, including a full list of duties and selection criteria.

For Further enquiries, please contact Zach Ooi @ 0429088113 or email [email protected]  for a confidential chat.

Brightwater. Thrive, Connect & Belong