We have an exciting new position available for a Service Leader - Transition Care Community (TCC) to join our Brightwater at Home (BAH) team on a permanent full-time basis. 

Supporting clients, families and staff, this position leads a team of TCC coordinators and an administration assistant to oversee the daily coordination operations within BAH. The Service Leader oversees the development and implementation of efficient and client-focused care plans and coordinates services for BAH Transition Care staff and clients.

Why join Brightwater?

• A fully maintained, tool of the trade, motor vehicle.
• The ability to salary package – meaning you can legitimately pay less tax and increase your     
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers.
• Private health benefits and discounts. 
• Extensive learning and development opportunities.

The right candidate will possess: 

• Tertiary qualification in Social Work and eligible for full membership of the Australian Association of Social Workers or the Society of Professional Social Workers.
• Proven experience in managing the admission and discharge of clients within a healthcare or social services setting.
• Strong understanding of key performance indicators and making data driven improvements.
• Experience in providing effective administrative and business support.
• Experience in allocating resources and services within budget and required timeframes.
• Previous experience in a coordination or case management role, ideally in aged care or health related service.
• Excellent computer skills with sound knowledge of Microsoft applications including Outlook, Word, Excel, Teams.
• Excellent written, verbal, and interpersonal communication skills and the ability to build rapport and establish successful working relationships with stakeholders.
• Excellent customer service skills and a clear understanding of individual privacy and confidentiality requirements.
• Demonstrated ability to work with minimal supervision using initiative and critical thinking, as well as the ability to work collaboratively and inclusively as part of a team.
• Demonstrated ability to be flexible and work on multiple requirements simultaneously, organise and prioritise tasks, work effectively under pressure, problem solve and meet deadlines.
• A current Western Australian ‘C’ Class Driver’s License (essential).
• Satisfactory National Police Certificate obtained within the last 12 months.

About Brightwater:

At Brightwater, we welcome people with the full diversity of life experiences, thoughts and beliefs. We foster a culture of inclusion, collaboration and innovation where our clients and staff can flourish.

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

If you are passionate about working at a place where people are guided to create new opportunities for themselves, where people who thought they’d no longer be able to grow, are growing in new and different ways, and where people are enjoy life, making decisions and building new relationships – a place where people can pursue the dignity of independence, then submit your application!

Include a short cover letter (no more than one page) summarising your skills and experience through Brightwater's online portal by 20 December 2024. Please note that Brightwater reserves the right to close the advert prior to this date.

For confidential enquiries, please phone Chloe Jones, Clinical Nurse Manager on 0478 269 213.

Brightwater. We see what others don’t.