Administration Team Lead

Brightwater At Home | Fixed Term Full-time

12-month contract (Maternity Leave cover) commencing August 2026

The Opportunity:

Brightwater is offering a 12-month fixed-term full time contract for a motivated and dynamic Administration Team Lead to join our Brightwater at Home team.

The role:

Reporting to the General Manager Brightwater at Home, you will lead a small, high performing team to deliver accurate, timely and customer focused administrative services. You will ensure the smooth operation of essential business processes, with a particular focus on billing, invoicing, and Support at Home (SAH) claiming activities.

Some key responsibilities include:

• Manage the end-to-end claiming process for SAH services
• Oversee data entry of purchases, invoices, services and SAH funding
• Oversee timely and accurate date entry of client admissions and discharges within PRODA, ensuring compliance with SAH reporting requirements
• Identify and contribute to continuous improvements activities regarding Brightwater at Home Admin procedures and processes. This includes collaborating with colleagues to facilitate quality improvement activities.
• Training other staff as required in the process and procedures of the Administration team.

Brightwater can offer you:

• A lucrative base salary plus super and the ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay
• 5 extra leave days per year
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers and heavily discounted gym membership with access to 65 facilities across Perth
• State of the art working space with an onsite café and staff gym
• Hybrid working options, promoting a healthy work life balance

To be successful in this role you will have:

• Extensive experience in an administration position
• Experience with My Aged Care, PRODA, Support at Home and Alayacare (highly desirable)
• Excellent computer skills with sound knowledge of Microsoft applications including Outlook, Word, Excel.
• Excellent written, verbal and interpersonal communication skills and the ability to liaise with diverse people in an informative, positive and customer-focused manner.
• Current Drivers Licence.
• A satisfactory National Police Clearance that is less than one year old

About Brightwater:

In 2026, Brightwater celebrates 125 years in the aged care and disability services sector where care is at our core. With our mission of Pursuing the dignity of independence, we create communities where people connect and belong, thriving through progressive and responsive care.

If you share a spirit that is caring, authentic, progressive and courageous then please submit your application through Brightwater's online portal - please note that shortlisting will begin immediately and that Brightwater reserves the right to close the advert prior to this date.

For further enquiries not listed in the job description, please contact Helen Adamos via 0427 624 760 or [email protected]

Brightwater

Thrive, Connect & Belong