Workforce Rostering Manager

Operations | Centralised Workforce Optimisation | Permanent full-time

At Brightwater Care Group, we believe no one is beyond care. Our purpose is rooted in pursuing the dignity of independence, creating communities where people connect, belong, and thrive through progressive, responsive care.

We are seeking an experienced Workforce Rostering Manager to lead our centralised rostering function across Residential Aged Care, Disability, Catering and Allied Health Consultancy services. This is a pivotal leadership role that blends operational excellence, people leadership and strategic workforce planning.

About the Role

Reporting to the Manager Workforce Optimisation, you will lead and develop a multi‑disciplinary rostering team to deliver efficient, compliant and cost‑effective workforce solutions. You’ll act as a subject matter expert for RosterOn, champion best‑practice rostering processes, and support the organisation’s transition from transactional rostering to data‑driven workforce planning.

This role works in close partnership with Operations, People & Culture, Finance and Service Managers to ensure workforce outcomes align with operational, financial and compliance requirements.

Brightwater can offer you:

• A lucrative base salary plus super and the ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers and heavily discounted gym membership with access to 65 facilities across Perth
• State of the art working space with an onsite café, free parking and staff gym!
• Hybrid working options, promoting a healthy work life balance. 

Key Responsibilities

• Lead the delivery of a centralised rostering model across multiple service streams
• Manage and develop Rostering Team Leaders, Rostering Officers and the Pool & Reporting Coordinator
• Ensure all rostering practices comply with relevant Awards, Enterprise Agreements, Aged Care and Disability Standards
• Support and implement change management initiatives, new systems and improved ways of working
• Maintain and continually improve master rosters in line with approved templates, funding models and budgets
• Partner with People & Culture and Operations to improve key workforce metrics including labour cost, absenteeism, retention and time‑to‑fill
• Provide high‑quality workforce data, insights and reports to support strategic decision‑making
• Build strong, collaborative relationships with internal stakeholders and external vendors
• Create and embed streamlined rostering policies, procedures, tools and templates

About You

To succeed in this role, you will bring:

• Significant experience in workforce rostering, workforce management or business support roles
• Demonstrated leadership experience managing customer‑focused teams in fast‑paced environments
• Strong working knowledge of industrial instruments, and ability to interpret Awards and Enterprise Agreements
• Experience working within complex service environments (aged care, disability, health or similar)
• Confidence leading change and building effective partnerships across diverse stakeholder groups
• Advanced problem‑solving skills with a strong eye for detail and continuous improvement
• High-level communication, negotiation and relationship‑building skills
• Strong system capability, including Microsoft Office and workforce management systems (Power BI experience highly regarded)

• A current Western Australian C Class Driver’s Licence
• A National Police Certificate (issued within the last 12 months)

About Brightwater:

With a track record that dates back to 1901, care is at our core.  We stand beside our clients during times of personal change, using experience and understanding to be the support they need. We’re ready for the complexities that come with ageing and disability, including dementia, Huntington’s disease and acquired brain injury.

If you are passionate about working at a place where people are guided to create new opportunities for themselves, where people who thought they’d no longer be able to grow, are growing in new and different ways, and where people are enjoy life, making decisions and building new relationships – a place where people can pursue the dignity of independence, then submit your application, along with a cover letter, through Brightwater's online portal by COB 27 May 2026, however, shortlisting will begin immediately. Please note that Brightwater reserves the right to close the advert prior to this date.

Please read the attached job description for more information on the role, including a full list of duties and selection criteria.

For Further enquiries, please contact Zach Ooi, Talent Acquisition Specialist @ [email protected] or phone 0429 088 113 for a confidential chat.

Brightwater. Thrive, Connect & Belong